Privacy Policy

Welcome to the website of Eden Wellness Company (https://www.edenwellnessco.com or the "Website"). This Privacy Policy is intended to inform you about how we collect, use, and disclose information that you may provide through this Website and related services. We recommend that you read this Privacy Policy in its entirety before using or submitting any information to this Website.

Policy

At Eden Wellness Company, we value and respect the privacy of our users. We are committed to taking necessary precautions, as outlined in this Privacy Policy, to safeguard the confidentiality of the information you provide when accessing and using the Website.

Your Consent

By using this Website, you agree to the terms of this Privacy Policy. Whenever you submit information through this Website, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Our Commitment to Children's Privacy

Protecting the privacy of minors is of utmost importance to us. This Website is not intended for individuals under the age of 18. We do not knowingly collect or maintain information from persons under the age of 18. Additionally, no part of our Website is designed to attract anyone under the age of 18. We encourage parents to discuss Internet usage and information disclosure with their children.

Active Information Collection

As with many websites, we actively collect information from visitors through specific questions and communication channels such as email and feedback forms. Some of the information you provide may be personally identifiable, including your full name, email address, mailing address, phone number, and payment information for sales, delivery, billing, and credit card transactions. Certain features and activities on this Website may require you to submit information, which will be clearly indicated as mandatory or optional at each collection point.

Disclosure of Information

Unless otherwise stated, we may use the information you provide to improve the content and customization of our Website, communicate with you, conduct marketing and research activities, and fulfill the purposes specified in this Privacy Policy. Personally identifiable information may be combined with other actively collected information, unless otherwise specified at the time of collection. We may also combine personally identifiable information with passively collected information. Your personally identifiable information may be disclosed to affiliated entities worldwide that agree to handle it in accordance with this Privacy Policy. Additionally, we may disclose your personally identifiable information to third parties, located in the United States or any other country, in the following circumstances: to contractors who support our business operations (e.g., fulfillment services, technical support, delivery services, financial institutions) with the requirement that they treat the information in accordance with this Privacy Policy; in connection with the sale, assignment, or transfer of this site's business, with the requirement that any buyer agrees to treat the information in accordance with this Privacy Policy; or as required by applicable laws, court orders, or government regulations. We may also use non-personally identifiable information acquired through this Website to its fullest extent.

Please note that the information provided on this site is for general background purposes and should not be used as a substitute for professional medical diagnosis or treatment. We recommend consulting your own physician for any healthcare-related questions, especially before trying new medications, diets, fitness programs, or healthcare approaches.

Opt-Out Procedures

You have the option to opt-out of receiving future communications from Eden Wellness Company. To stop receiving email communications, please email support@edenwellnessco.com or contact us at 1 (437) 266-1725. Our customer service hours are 9:00 A.M. to 9:00 P.M. EST from Monday to Friday and 9:00 A.M. to 6:00 P.M. EST on Saturdays and Sundays (excluding major holidays).

Information Security

We prioritize the security of personal information collected through our website and maintain it in accordance with industry standards. Safeguarding the personal information of our subscribers is of utmost importance to us. We employ several measures to protect your personal information. Your data is stored on a secure server accessible only to authorized Eden Wellness Company employees and contractors who have been provided with passwords. To ensure efficient service, credit card transactions and order fulfillment are handled by trusted third-party banking institutions, processing agents, and distribution institutions. These entities receive the necessary information to verify and authorize your payment and process and deliver your order. However, it's important to note that no method of data transmission over the internet or wireless network can guarantee 100% security. While we strive to protect your personal information, you acknowledge that: (a) there are inherent security and privacy limitations beyond our control in the internet environment; (b) the security, integrity, and privacy of information exchanged between you and us through this website cannot be guaranteed; and (c) such information may be viewed or tampered with during transit by a third party. Additionally, when you use passwords, ID numbers, or other special access features on our website, it is your responsibility to safeguard them.

Collection of Passive Information

While you navigate our website, certain information may be collected passively, without your active participation, using various technologies such as Internet Protocol (IP) addresses, cookies, internet tags, and navigational data collection. We may utilize IP addresses, which are assigned to your computer by your Internet service provider, to diagnose server issues, gather aggregate information, determine the most efficient route for your computer to connect to our website, and administer and improve our services. Please note that IP addresses are generally considered non-personally identifiable information since they are usually dynamic and change each time you connect to the internet. Cookies, small bits of information sent to your web browser by a website, are used to remember information and preferences. Session cookies, which are temporary and erased once you exit your browser or turn off your computer, are employed to enhance website navigation and collect aggregate statistical data. Our website uses session cookies. Persistent cookies, on the other hand, remain on your computer's hard drive until you delete them and serve purposes such as retrieving previously provided information (e.g., username), determining valuable areas of the website, and customizing the site based on your preferences. Our website uses persistent cookies. Internet tags, also known as single-pixel GIFs, clear GIFs, invisible GIFs, or 1-by-1 GIFs, are smaller than cookies and provide the website server with information such as the visitor's IP address and browser type. Internet tags are utilized on our website. Navigational data (e.g., log files, server logs, clickstream data) and internet tags are employed for system management, content improvement, market research, and communication with visitors. Our website utilizes navigational data.

Changes to This Privacy Policy

This Privacy Policy is subject to change, and any modifications will be communicated to you via email using the address associated with your account. We will notify you whenever there are significant updates to this Privacy Policy. If you do not agree with the revised version, such as changes in the way we intend to use personal information, you can inform us through letter or email. If we do not receive any objections from you, it will be assumed that you consent to the updated Privacy Policy. Please note that changes will not be applied retroactively to personal information collected before the revisions, unless required by law.

Questions and Contact Information

If you wish to access, correct, amend, or delete any personal information we have about you (excluding information generated automatically through your use of our site), register a complaint, or obtain further information, please contact our customer service team at support@edenwellnessco.com or by calling 1 (437) 266-1725