Terms & Conditions

PLEASE READ AND FULLY UNDERSTAND THESE TERMS BEFORE MAKING ANY PURCHASE THROUGH THIS WEBSITE

IMPORTANT: This Agreement constitutes a legal agreement (the "Agreement") between you, the individual, company, or organization ("you," "your," or "Customer"), and Eden Wellness Company ("we," "our," "Company"). By accessing, using, purchasing, or ordering Eden Wellness Company products ("Product") through this website or related websites (collectively the "Website"), you are accepting and becoming a party to this Agreement. 

Your personal right to utilize any product or service provided by Eden Wellness Company is non-transferable and exclusive to you. Eden Wellness Company holds the authority to modify the website, policies, and these terms without prior notice.

In addition, Eden Wellness Company may occasionally lower the price of each product as a temporary benefit to you, either for promotional reasons or to ensure timely payment. If prices are reduced, you will be charged at the discounted rate until the promotional period concludes. However, please be aware that downward price modifications or promotional rates may revert back to their original prices without prior notice.

Disclaimer of Warranty; Limitation of Liability

Eden Wellness Company does not endorse nor take responsibility for the accuracy or reliability of any opinions, advice, or statements on the website. Under no circumstances will VitalDerm Care be liable for any loss or damage resulting from your reliance on information obtained from the website's content. You are solely responsible for evaluating the accuracy, completeness, or usefulness of any information, opinion, advice, or other content available on the website. For specific information, opinions, advice, or content related to finance, health, or lifestyle matters, it is advisable to seek guidance from professionals. Please note that statements made about Eden Wellness Company or any other product mentioned on this website have not been evaluated by the Food and Drug Administration, and they are not intended to diagnose, treat, cure, or prevent any disease.

Indemnification

You agree to indemnify, defend, and hold harmless Eden Wellness Company, its affiliates, and their respective directors, officers, employees, and agents from any and all claims and expenses, including attorneys' fees, arising from your use of the website, including claims from other users, access, or products.

Refund/Return Policy

Customer satisfaction is our priority. If you are not satisfied with your order, you have 30 days from the receipt of your order to request a refund for unopened merchandise. To initiate a return, please contact us at 1 (437) 266-1725 to obtain a Return Merchandise Authorization (RMA) number. Our customer service department will provide you with an RMA number within 24-48 hours. Only unopened units will be eligible for a refund. Please return the unopened unit to the address provided below. Once received, a refund will be issued for the purchase price. Refunds will not be provided for refused or unauthorized returns.

Return Address

Product Return Center

c/o Eden Wellness Company

433 Bank St, Ottawa, ON K2P 1Y7, Canada

RMA # _______________

Please write your RMA number on the outside of the envelope for proper account credit.

We recommend using a delivery confirmation system for all returned items to ensure proper delivery. Please note that we are not responsible for lost or stolen items. Once your return is received by our shipping department, it will generally take 7 business days or sooner to process your refund. The refund will be posted to your account within 3-5 business days, depending on your financial institution.

Legal Disclaimer

The statements made by Eden Wellness Company have not been evaluated by the Food and Drug Administration (FDA). The FDA does not evaluate or test herbs. Our products are not intended to diagnose, treat, cure, or prevent any illness or disease. It is important to consult with your physician for diagnosis or treatment and to follow the instructions provided. Always be mindful of any potential allergic reactions.

The information presented on this site is provided for informational purposes only and should not be considered as a substitute for professional medical advice, diagnosis, or treatment. It is meant to be used in conjunction with the guidance of a licensed medical practitioner to support good health and well-being. If an individual chooses to use the information presented on this website without the approval of a licensed medical practitioner, they are taking responsibility for their own diagnosis. Neither Eden Wellness Company, the author, publisher, nor distributors of this information assume any responsibility should the information be used in place of services provided by a licensed medical practitioner. No guarantees are made regarding the performance or effectiveness of the preparations mentioned on this website. The information is based solely on the traditional and historical use of the herbs or on clinical trials that may not be recognized by any US government agency or medical organization.

Herbal Safety Guidelines

Before using an herb that you are unfamiliar with, thoroughly research its medicinal properties and consult with an appropriately qualified practitioner or expert. If you are taking prescription drugs or have a medical condition, it is important to check with an appropriately qualified practitioner before using herbs medicinally. While herbs have shown evidence of effectiveness, it is crucial to understand that more is not always better. Each individual has a unique constitution, sensitivities, possible allergies, and potential health conditions. The following guidelines are provided for informational purposes and include herbs offered on our websites. However, this list does not provide information on possible interactions and contraindications with prescription medicine, which should be discussed with your physician.

Representations

By using this website, you hereby represent and warrant that:

You are at least eighteen (18) years old.

You have read and fully understand the terms of this Agreement.

You acknowledge that Eden Wellness Company has the right to rely on the information provided by you and may contact you via email, telephone, or postal mail for any purpose related to the use of this website.

Billing & Customer Support

We are available to assist you with any inquiries or support needs through the following methods:

Phone: 1 (437) 266-1725

Email: support@edenwellnessco.com

Operating Hours:

Monday to Friday: 9:00 A.M. to 9:00 P.M. EST

Saturday & Sunday: 9:00 A.M. to 6:00 P.M. EST (excluding major holidays)

Address:

c/o Eden Wellness Company

433 Bank St, Ottawa, ON K2P 1Y7, Canada